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Privacy Policy

Effective Date: August 13, 2026 · Last Updated: August 13, 2026

Cliff Group Technologies (“Cliff Group”, “we”, “us”, “our”) respects your privacy. This Privacy Policy describes how we collect, use, and disclose information when you visit cliffgrouptech.com (the “Site”) or engage with our AI consulting and implementation services.

1. Information we collect

Information you provide: When you book a strategy call, submit a contact form, or communicate with us, we collect your name, phone number, email address, company name, and details about your business needs and project requirements.

Information collected automatically: Device, browser, IP address, referring URL, pages visited, and time-on-page data collected via cookies and analytics tags.

2. How we use information

  • To respond to your inquiry and schedule a strategy call
  • To prepare proposals, scope documents, and project plans for consulting engagements
  • To communicate about active projects, deliverables, and support
  • To send updates about Cliff Group services and industry insights (you can opt out anytime)
  • To improve Site usability and content based on aggregate analytics

3. SMS communications (TCPA compliance)

When you submit a contact form and consent to SMS, you agree to receive text messages from Cliff Group Technologies related to your inquiry — appointment confirmations, project updates, and follow-up communications. Standard message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. SMS opt-in data is not shared with third parties for marketing purposes. See our SMS Terms for details.

4. How we share information

Cliff Group Technologies does not sell your personal information. We share information only with:

  • Service providers who help us operate the business — CRM (GoHighLevel), SMS gateway, email, analytics, and project management tools.
  • Technology partners when delivering integrations on your behalf (e.g., connecting your CRM or field service software to AI), only with your authorization and as necessary to fulfill the engagement.
  • Law enforcement or courts when required by lawful process.

5. Cookies & analytics

We use cookies and similar technologies to operate the Site, measure traffic, and improve content. You can manage cookie preferences through your browser settings. Disabling cookies may limit Site functionality.

6. Your rights (Texas residents and others)

You have the right to access, correct, or delete personal information we hold about you, and to opt out of certain uses of your data. To exercise these rights, email info@cliffgrouptech.com or call (512) 882-0981. The Texas Data Privacy and Security Act and other applicable state privacy laws may grant additional rights depending on your residence.

7. Data retention & security

We retain client records for the duration of our engagement and a reasonable period after for support and reference purposes. We use commercially reasonable security measures including SSL/TLS encryption on the Site and access controls on our internal systems. No method of transmission over the Internet is 100% secure.

8. Client data & AI implementations

When we build AI integrations for your business (voice agents, MCP servers, lead automation), your business data remains yours. We access your systems only as necessary to deliver the engagement, under role-based access controls and audit logging through our MOPAC governance platform. We do not use client business data to train AI models or share it with other clients.

9. Children's privacy

The Site is not directed to children under 13 and we do not knowingly collect information from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted with a revised “Last Updated” date.

11. Contact

Cliff Group Technologies · Austin, TX · info@cliffgrouptech.com · (512) 882-0981